A family member recommended James Henry for floor repair, so I was fortunate enough to see their expert craftsmanship and finishing before contacting them.
Our 60-year-old wooden floor was looking worse for wear, especially after removing the fireplace some years ago. The concrete under the hearth needed removing and then that area repaired. Alongside that there were some fairly deep scratches, and many holes from previous owners.
To look at it now, you wouldn’t realise a repair was made, and there are no more drafty holes!
The service and communication were excellent, the site was left clean & tidy at the end of each day. The timeline was clearly communicated, and they were flexible within my requirements too.
The James Henry team matched our floor boards nicely. They did an excellent job at repairing our broken and rotten floor boards in our bathroom. We had a long strip of chip board that they replaced with a beautiful piece of matai that fits perfectly and snug. Excellent craftsmanship with great communication.
I wish to give James Henry a 10/10 for their services and products. They were very friendly and provided me with honest opinions about various products. They are the best when it comes to natural timber flooring in the Wellington Region.” I give them six stars.
If I could give James Henry 10 stars here I would. Exceptional quality of workmanship and huge attention to detail we are truly rapt with what they have done for us – floors and ceilings. Everyone on the team is professional and friendly to deal with and all are true to their word. Truly a standout team that I can’t recommend highly enough.
The James Henry team installed a gorgeous recycled rimu timber floor for us in a herringbone pattern (at their suggestion). We couldn’t be happier. Gorgeous result from a skilled and highly responsive team. Would recommend without reservation.
We have just had our recycled native timber floor installed by James Henry Flooring and can not believe how beautiful the floors are looking. The team who came on site here to do each stage of the flooring were lovely to interact with and the work they have done at our place we feel is exceptional. Have uploaded some photos that I took before our kitchen commenced installation today.
Four years after the James Henry team put in our new kitchen floor it still looks great and we gets lots of positive comments. We hesitated when choosing it because it was a bit over our budget, but very glad we said yes. And the team were great – friendly, helpful and took real pride in their work.
The team at James Henry were awesome. My wife and I were looking for coloured matai flooring to match existing already in the house. Chris was my contact point and answered multiple questions. The customer service is some of the best I’ve come across. The coloured matai they had in stock they were not happy with so more was run / machined early 2023. Once the flooring was ready to be dispatched I was called and delivery was delayed due to poor weather that week and they wanted to ensure that no water would come in contact with the timber.
Great service. Highly recommend!!!
We converted a bedroom into a bathroom which involved ripping up the old Matai floor to get all the plumbing in. The old floor was unusable subsequently so we sourced replacement timber overlay floors from James Henry with the install being done by ourselves. Great service, prices and delivery. As you can see the results are amazing and it also blends in seamlessly with the rest of the house.
Thanks Chris for recommending getting our matai kitchen and bathroom floors oiled after previously being coated in polyurethane. Your workers Israel and Isaac did a fantastic job and took great care with our existing kitchen cabinetry. The oiled floor boards makes them look brilliant, it truly brings out the wood grain and has made the floors a much more lovely feature of our house (honestly far nicer than polyurethane as a finish). We also really enjoyed the professionalism of your workers, who worked with and around us for timings of coatings. We would highly recommend your business to anyone. All the best. Gabrielle ☺
We love the recycled matai floor that James Henry installed for us, the colour is fantastic and nicely matches an existing original floor in our entranceway. Having the option of the wax finish is great. The advice and service from Chris, Adrian and the team was excellent. Would absolutely recommend.
James Henry delivered an exceptional project both in terms of service and quality of craftmanship. From Adrian’s overall guidance and management, re-organising timeframes and keeping engaged throughout lockdown, to Kurt and his incredible knowledge and passion for his craft, to Izzy and Finley for bringing my sad old Matai floors back to life and so full of character, and and to Jason and Scott for their care and good humour with my furniture; all were a pleasure to work with.
From the first day of sanding, I knew that the floors were going to look amazing. Retuning to the finished water-based polyurethane sheen exceeded my expectations.
While this was only a small project, to me it was a major undertaking. All the team were courteous, informative, cordial and considerate.
I now have the most beautiful floors and a far greater knowledge of timber. My thanks to you all.
Excellent experience. All the staff were extremely professional in the tasks they carried out. Above all I was impressed with their helpfulness and their ability to answer my questions patiently and thoroughly.They took time out to explain what they were doing and why they were doing it. Work like this does cause some upheaval but that upheaval was made much better by the professionalism and skill of your workers. James Henry has some remarkably talented people working for it who have combined to create a beautiful living space for us that is exactly what we wanted. Barry, Ngaio
I contacted James Henry Ltd after seeing an ad on FB. I wanted to replace the vinyl flooring in my home with authentic, recycled rimu in keeping with its age. I am so impressed with this company. They contacted me promptly after I left a msg. They were on schedule and very professional. The tradesman who worked on my floor were so much more than that – they are artisans. And I am so grateful for the respect they showed me and my home . Everyone I dealt with at James Henry were friendly, professional and just a pleasure to work with. Thank you so much.
We love the recycled rimu floor supplied by James Henry. It has added real warmth and character to our new build, and the team were friendly and obliging. Would definitely use them again.
We are absolutely thrilled with the flooring. A shout out to the chaps doing the job; knew their job, polite and above all professional. It has been an excellent experience for us.
Many thanks to your team.
A big thank you to Chris, and his team for the help.
We had previously used another flooring company, who failed to repair our floor, and even made things worse, this was when we sought help from Chris. The team was very professional, extremely tidy, and the work quality is excellent.
The Rubio Monocoat has no smell and is safe for our newborn baby.
Would highly recommend James Henry to anyone who is thinking about sanding their floor or repairing their floor.
Will definitely use you again soon in the near future!
James Henry Ltd gave us really honest feedback on our floors and the risks posed by re-sanding a floor that hadn’t been well maintained by previous owners. I want to express my gratitude to Chris for not taking us for a ride and leaving us with a pretty floor that would cause us practical issues in the future.
Friendly staff, excellent quality and good pricing, highly recommend.
Had issues with another company and James Henry was able to fix it. Very happy with the results.
Maupuia Home – Grey Ironbark T&G
Seatoun Heights Home – Recycled Matai
Belmont Home – European Engineered Oak
Whitby Home – Heart Rimu
Te Aro Apartment – Jarrah Parquet
Recycled Rimu – Greytown Home
Rimu – Johnsonville Home
European Engineered Oak – Khandallah Home
Woburn Road Home – Solid American White Oak
Engineered Oak Stair Project
Central City Appartment – Jarrah Parquet
Fairfield Home – Jarrah T&G
Lennon Home – Heart Matai
Hardy Home – French Oak Stave Parquet
Foo Home – Parquet, Herringbone Pattern
Alves Home – Australian Oak
Upper Hutt Home – European Engineered Oak
Carterton Country Home – Jarrah Parquet
Thorndon Home – Recycled Jarrah Parquet
Maple, Te Horo Home
American White Oak, Ngaio Home – Floor and Stairs
Recycled Australian Hardwood Parquet, Mt Victoria Villa Renovation
American White Oak, Woburn Home
American White Oak, Waikanae Home
American White Oak, Upper Hutt Home
Mixed-grade Rimu, Island Bay Home
American White Oak, Boulcott Home
American White Oak, Pauatahanui Home
Tasmanian Oak – Seatoun Home
Australian Oak– Greytown Home
Recycled Heart Rimu – Martinborough Home
Jarrah – Whitby Home
Kwila – Belmont House
Recycled Matai – Boulcott Home
Recycled Matai – Island Bay Home
Recycled Matai – Thorndon Home
Recycled Mixed-Grade Rimu – Lower Hutt Home